~/kori-and-kaffe · F&B technology lab session ready
Hospitality · Food & Beverage Technology

TechServeF&B Lab.

A hands-on, consequence-driven course where students build and run a real digital restaurant — Kori & Kaffe, a South Indian fusion café for the tech-park lunch crowd. Configure the POS backend, design the QR menu, then take the same outlet live: kitchen displays, reservations, and tech-assisted guest service. Nothing advances until it would survive lunch rush.

2 live simulators 2 instructor packs 8 phases & modules 200 rubric points Outlet: Kori & Kaffe

Course Modules

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Live Simulator01

TechServe — Systems Build

Architect the back office: outlet setup, POS groups & forced modifiers, GST brackets, a revenue-first QR menu, and a digital feedback loop. Four gated phases.

  • POS architecture
  • QR menu UX
  • Service recovery
Launch simulator
Live Simulator02

Smart Service — Live Floor

Run the outlet in real time: a contactless ordering kiosk, a Kitchen Display System with ageing tickets, an OpenTable-style floor board, and branching guest role-play.

  • Live KDS
  • Reservations
  • Role-play
Launch simulator
Instructor Pack03

TechServe — Rubric & Guide

The grading and facilitation companion to Module 01: 100-point rubric, probe questions, consequence cues, a worked answer key, and printable score sheets.

  • Rubric
  • Answer key
  • Facilitator guide
Open document
Pack + Worksheet04

Smart Service — Pack & Worksheet

Companion to Module 02: 100-point rubric across all four stations, role-play answer key, dramatization cues, and a tear-off student worksheet at the back.

  • Rubric
  • Role-play key
  • Student worksheet
Open document

How a session runs

Project a simulator · take the class's answers · validate together · don't advance until it survives service.
1 · BuildConfigure the POS, modifiers, tax and QR menu in TechServe.
2 · OpenTake Kori & Kaffe live — orders flow onto the kitchen display.
3 · RunSeat the floor, work the rush, keep every ticket out of the red.
4 · RecoverHandle the guest crisis the system itself created.